Communicating 360

Communicating 360

Communicate effectively, a course by Amy Cuddy and more.

  • Overview
  • Instructor
  • Episodes
  • Recommended for you
Overview
himalaya
1 h 8 min
himalaya
14 Episodes
himalaya
13 Resources

Use all means of effective communication – formal, informal, and interpersonal – to build authentic connections with others and achieve your personal and professional goals.

see more
Instructor
  • Alan Alda
    Alan Alda
    Emmy Award & Golden Globe Winner
  • Amy Cuddy
    Amy Cuddy
    Professor at Harvard Business School
  • Nilofer Merchant
    Nilofer Merchant
    Marketing expert, launched 100+ products, netting $18B in sales
Episodes
14 Episodes

1. The Power of Onlyness: Go from "You" to "Us" with Trust

4min

Organizations are organisms. They thrive on trust and cooperation, and break down at the seams when that binding element is missing. But most teams fail to address explicitly how exactly to find that common ground. Without it people often dive into projects with competing goals and interests, jockeying for primacy without even knowing they’re doing so. A big part of the solution is learning how to listen.

2. Make Deals Like an FBI Negotiator: Leverage Language and Linguistic Cues

7min

Among their many skills, master negotiators are masters of language and verbal cues—both as observers and in action themselves. For Chris Voss, three key cues/tools to pay special attention to are tone of voice, “mirroring”, and the use of the word “fair”.

3. Heighten Your Sensitivity to Rhetorical Tricks

2min

Because humans aren’t creatures of pure logic, discussions and collaborations can get confused through rhetorical trickery, emotional manipulation, and power dynamics. This isn’t always conscious or Machiavellian—it’s embedded deep in how we relate to one another. Over many decades, philosopher Daniel Dennett has learned to spot a few of these strategies that can “red flag” something in need of further examination. Here we’ll look at two rhetorical tricks: What Dennett calls “rathering”...

4. Heightening Presence: Improving Your Emotional State with Movement

8min

Many of us tend to think of the body as a workhorse, carrying out the dictates of the mind. In some ways, this is accurate. We think “pick that up” (or something along those lines) and our hand picks something up. But as Amy Cuddy points out, the mind and body are in constant dialogue, communicating with and influencing one another. As yoga practitioners have understood for millennia, this means it’s a two-way street; we can tell the body to do things, yes, but adjusting the body can also inf...

5. Building Mind-Machine Combinations: Let Information Permeate Your Organization

4min

Traditionally, managers functioned as gatekeepers both of ideas and of information. In the industrial era, gathering, processing, and distributing information was expensive. Machines couldn’t handle these jobs, so human managers were tasked with organizing and communicating relevant information up the chain of command.Today, data is abundant and processing it by machine is relatively inexpensive. This means companies can make it accessible throughout their organizations, training everyone to “...

6. The Art and Science of Relating: Meet Your Reader’s Expectations

4min

You might be tempted to think that writing is completely different from face-to-face communication because your reader isn’t present. How can you “read” their reactions and gauge what they understand and what they’re missing? You’re not off the hook, says Alan Alda. As the writer, it’s your job to structure your sentences so as to hook and hold the reader’s attention. Like face-to-face dialogue, this requires empathy.

7. Work the Crowd: Read the Room Like a Comedian to Improve Audience Engagement

4min

Work the Crowd: Read the Room Like a Comedian to Improve Audience Engagement, with Lisa Lampanelli, ComedianConnecting with an audience, as any comic knows, means reading that audience. It’s energetic improv in real time—you need to notice who’s engaged, what’s engaging them, and build on that. It’s no different in a presentation, job interview, or staff meeting. Working the crowd is a powerful way of getting everybody on board.

8. The Science of Receiving Feedback: Don't Switchtrack

3min

Sheila Heen and Douglas Stone coined the phrase “The Challenge of We” to describe the relationship systems that impact the way we give and receive feedback. Heen and Stone are co-authors of the book Thanks for the Feedback: The Science and Art of Receiving Feedback Well. In this lesson, Heen offers a simple correction that you can make during difficult conversations to refocus yourself and the people who tend to trigger your emotions.

9. Present Your Ideas: Overcome the "Curse of Knowledge" to Make Others Care

4min

Successful presenters understand that it’s not about them; it’s about their audience, so says Chris Anderson, the curator of TED Talks, a wildly popular global set of conferences whose viewership surpassed 1 billion in 2012.The key is to analyze your audience by mapping out their reality and what they might want to know. From that point forward, it’s all about emotional connection. In this lesson, Anderson teaches you simple tips for making your presentations more compelling and persuasive.

10. Communicating to Transform: Formal Presentation Techniques

6min

The most brilliant data set, research project, or groundbreaking proposal in the world is dead in the water if it’s presented in a way that doesn’t resonate with its intended audience. There are two parts to this: clearly and succinctly conveying what the point is, and expressing powerfully why it matters.

11. Tell Strong Stories

1min

Storytelling is an essential skill in business. We use it to persuade others to support our projects, to explain to employees how they might improve, or to inspire a team that is facing challenges. Some, like actor/entrepreneur Jeffrey Wright, would argue that business is storytelling.Documentary filmmaker Barry Ptolemy subscribes to The Hero’s Journey brand of storytelling because it creates “a magical bond” with one’s audience. In The Hero with a Thousand Faces, American mythologist Joseph...

12. Influencing Others: Lead Effective Meetings, in Person and Online

3min

At this point it’s common knowledge, and a not-so-funny-anymore inside corporate joke that meetings are often a waste of time. This has been studied and verified, scientifically. Yet we persist in having meetings, and are sluggish about changing how we organize and run them. So how can we have better (and fewer) meetings, especially considering the growing challenge of virtual management in our increasingly mobile and globalized workforce? Linda Hill of Harvard Business School has some practica...

13. Collaborate Intelligently: Understand How Different Minds Work

7min

Oftentimes when we’re “just not getting through” to someone, it’s not because we’re not being clear or they’re not paying attention. Often we’re simply failing to grasp the fact that different minds work differently. Angie McArthur calls these hard-wired differences “mind-patterns”.

14. Unite Your Organization: Optimize Your Team of Teams

4min

Since retiring from the U.S. Army, General Stanley McChrystal has spoken widely about his leadership style and what the military knows about managing a successful business. Communication, he says, is the key. In fact, McChrystal was famous for spending his commander’s discretionary fund on purchasing bandwidth to support better communication among the nodes of his military network. In this lesson, he teaches you how to optimize your communication channels across disparate working groups, busine...

Supplemental Materials

Recommended for you

Got questions? We've got the answers
  • What is Himalaya?
    Himalaya is an audio platform that delivers the inspiration and knowledge you need to achieve your most ambitious goals. In just 10 minutes a day, you’ll learn the secrets of happiness, success, and more from some of the world's highest achievers and thought leaders. From our powerful life stories to high-impact courses, you'll find what you need to get inspired and get ahead.
  • Is there a free version that I can try out?
    By default, you’ll have 7 days after signing up before you are charged. You may also be given some promo codes with a longer free trial period. During the free trial period (7 days or longer), you will have full access to all paid content in Himalaya Learning.
  • How can I redeem a promo code?
    You can edit your promo code on the checkout page. Go to https://www.himalaya.com/premium/us and select "Start 7-day free trial". You need to register your account or log in to your account before you go to the checkout page. Click “Have a promo code to apply?” and replace the default promo code with the code you have.
  • Why do you need my credit card?
    In order to verify your identity, we require credit card validation upfront. We'll never charge your card until the free trial period is over. And unless you'd like to cancel, no further action will be needed on your part to begin recurring monthly payments as an official Himalaya listener! If you ever have any questions about payments or charges, please don’t hesitate to contact us at support@himalaya.com. We’ll help you solve your problem as fast as we can.
  • How do I cancel my free trial?
    1. On desktop: Go to https://www.himalaya.com; click your username on the upper right corner, and select “Membership” from the drop-down list; Click your active membership, then click on "Next Billing Date >" and "Cancel Subscription" 2. On Android mobile: In the app, go to "account" and choose the “member details” page, then choose to unsubscribe; 3. On iOS mobile: If you initially subscribe on the web, you cannot cancel it on the iOS mobile app. You need to follow the instructions for cancellation on desktop; if you subscribe via the iOS mobile, you can also turn off the automatic renewal via the iTunes/Apple ID settings.
  • How do I cancel my subscription?
    Subscribed from the Website?
    You can click here to unsubscribe. If you cancel the subscription during the trial period, it will not automatically renew; if you cancel the subscription after successful renewal, the next deduction cycle will not automatically renew.
    Subscribed from IOS or Android apps?
    You can cancel the subscription through Apple or Google Play settings. If you cancel the subscription 48 hours before the expiration of the trial period, the subscription will not be automatically renewed; if you cancel the subscription after successful renewal, the next deduction cycle will not be automatically renewed. You can find detailed information on how to unsubscribe from the link below:Cancel a subscription from Apple  Cancel a subscription from Google Play

Himalaya Premium

Inspirational stories
Through our engaging, true-life stories, you can learn from the world’s most extraordinary people.
High-impact courses
Knowledge really is power, and our courses give you the insights you need to get ahead.
Emotional Boosts
Sometimes, all we need is the right encouragement at the right time—at Himalaya, we’ve got you covered.