People like certainty. Certainty is comforting and seemingly risk-free. And if we don’t know exactly what we’re doing, we’d prefer at least to look like we know. But the world’s most challenging problems, and the kinds of solutions that reshape industries, don’t happen in safe spaces. They’re complex, messy, human, and unpredictable, and they demand a mindset curious and brave enough to explore them. This mindset is called design thinking.Pulling Design Thinking from Your ToolboxEngineering Thinking: Best for solving tame problems that have clear, repeatable solutionsOptimization Thinking: Best for solving business problems, where there is no single, right solutionAnalytic Thinking: Best for solving research problems, using procedural methods to test hypothesesDesign Thinking: Best for solving wicked problems that are inherently human, messy, and unpredictableDesigners build their way forward. You can use design thinking to sneak up on the future with iterative prototyping.Get...