Emotional Intelligence 101
4min2020 JUL 15
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Agility of thought and action is about independence of mind. In order to take in the flood of information in a complex problem set and make wise decisions, you need to be free of predetermined thoughts, emotions, and narratives. You need to be active rather than reactive. Susan David refers to the reactive state as being “hooked”. If you’re hooked, you’re not in charge—you’re panicking, prosecuting old grievances, or using outdated models to address current problems. But since reactivity i...