“I learned from my boss how not to act the rest of my life.”According to Robert Sutton, Professor of Management at Stanford University, the line above represents an entire genre of bad boss stories. And it is useful to know and understand, Sutton says, that “many good bosses have had their own bad bosses on the way up, but have patterned their management style after how not to do things.”According to Sutton, good bosses try to understand what it feels like to work for them. In this lesson, h...